We're Sorry Something Didn't Work Out

Returns

We know you will be delighted with your purchase; however, if there is a manufacturing defect or damage caused by shipping we will, of course, replace it for you upon receipt of the defective or damaged piece. The replacement will be shipped to you at no further cost, and we will issue a credit for your expense (standard ground rate) in returning it to us. If you have simply changed your mind and do not want the product, a credit will be issued upon our receipt of the product in its original new, wrapped condition. Shipping costs involved in returning an unwanted product are the responsibility of the customer.

General return requirements:

1. All returns must be approved in advance by emailing maryandsteve@frenchpresents.com.
2. No returns on used or opened merchandise will be accepted.
3. Return to: French Presents, 6645 E Redmont Dr Unit 12, Mesa AZ 85215.