Shipping & Handling Policy - Domestic
- We offer free shipping for orders $75.00+
- Shipping charges for your order will be calculated and displayed at checkout.
- Priority or specialized shipping is available upon request and the customer will be responsible for paying the additional cost
- Most orders are shipped same day via USPS. If an order is received after 2pm MST, during the weekend or on a public holiday they will be processed the next business day. Delivery delays can occasionally occur, especially during the holidays, please plan accordingly.
- You will receive an email once your order has shipped with your tracking number.
- Please contact us if your package does not arrive or if it is damaged during shipping. Please take pictures, do not discard packaging or the damaged item so that we can file a claim if needed.
Any questions or concerns, please email us at maryandsteve@frenchpresents.com.
Shipping & Handling Policy - INTERNATIONAL:
Contact us for a quote based on destination, size and weight of your order.